COVID-19 Update
The Mayan Princess Hotel has reopened to help our community and to offer comfortable and convenient options if accommodations are needed.
Our dedicated team takes great pride in maintaining high standards of cleanliness. In consultation with government and local health organizations, we have implemented numerous enhanced measures to help ensure a safe and relaxing stay for our guests.
Belize Tourism Board Gold Standard Certification
Mayan Princess Hotel is now Tourism Gold Standard Certified and all staff have received the training, so guests can be assured that we are taking all necessary measures to ensure a safe and relaxing stay.
Visiting Belize
We are excited to announce that effective immediately, proof of vaccination or a negative Covid-19 test is no longer required for travel to Belize. Also, the need for insurance has been waived and is optional, as are face-masks and social distancing.
To see all current travel requirements and recommendations visit the Belize Tourism Board website.
Returning to the U.S. from Belize
As of June 12th, 2022, the CDC will no longer require air passengers traveling from a foreign country to the United States to show a negative COVID-19 viral test or documentation of recovery from COVID-19 before they board their flight.
Check-In
- Protective plexiglass barriers are installed at the front desk.
- Hand sanitizer is available at check-in.
- Front desk and lobby touch points are sanitized more frequently.
- Front desk employees wear Personal Protective Equipment (PPE) when social distancing is not possible.
- Credit card terminals are sanitized more frequently.
Enhanced Housekeeping
- While your room will be immaculate upon arrival, daily housekeeping is now done upon request in the absence of guests in keeping with COVID-19 protocols.
- All housekeeping employees are required to wear Personal Protective Equipment (PPE).
- Housekeeping continues to use hospital-grade cleaning products in our rooms.
- All glassware and appliances in guest rooms are sanitized.
- All touch points in guest rooms are sanitized upon check-out including light switches, door handles, furniture surfaces, phones, remote controls and more.
- Towels and linens are washed with hospital-grade detergents at high-temperature.
Check-Out
- Room keys are deposited in a secure drop box located outside of the office. They are then sanitized prior their next use.
- Room receipts are emailed to guests.
Our Employees
- All employees are receiving ongoing training from industry professionals and health officials.
- When appropriate, staff are provided with additional protective equipment, including high quality non-surgical masks.
- We are implementing mandatory procedure requiring staff to stay home if sick.
Working Together and Doing Our Part
We recommend that guests and staff observe the preventative best practices as recommended by the World Health Organization.
- Wash your hands often with soap and water for at least 20 seconds, especially after using the washroom, before eating, after blowing your nose, after coughing, and after sneezing.
- Cover your cough or sneeze with a tissue and then throw the tissue away.
- If soap and water are not available, use an alcohol-based hand sanitizer with at least 60% alcohol.
- Avoid touching your eyes, nose, and mouth.
- * Please note that our processes are continually evolving as a result of the guidance we receive from government, industry, and health organizations. As such, our measures, and all of the information provided on this page are subject to change without notice.
