Making Your Stay on Ambergris Caye a Pleasant One
- ROOM ASSIGNMENT: Specific rooms may be reserved in advance as per availability.
- CHECK IN/CHECK OUT: Check in time is 2:00pm and rooms are not guaranteed to be ready prior to that time. Check out time is 11:00 am. Later departure is only possible if space is available.
- FAMILY PLAN: Up to two children 12 years old and younger may share their parents’ room at no extra charge providing that no extra bedding is required.
- CANCELLATION AND REFUND POLICY: Full refund, less the deposit as a cancellation fee, if reservations are cancelled 30 days or more prior to guest arrival. NO REFUNDS are given within 29 days of arrival. NOTICE: Portions of hotel and/or package plan and activities not used by guests due to inclement weather or Acts of God are not transferable and are non-refundable