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a free stay at
Mayan Princess Hotel
in Belize!

Hotel Policies

Making Your Stay on Ambergris Caye a Pleasant One

  • ROOM ASSIGNMENT: Specific rooms may be reserved in advance as per availability.
  • CHECK IN/CHECK OUT: Check in time is 2:00 pm and rooms are not guaranteed to be ready prior to that time. Check out time is 11:00 am. Later departure is only possible if space is available.
  • FAMILY PLAN: Up to two children 12 years old and younger may share their parents’ room at no extra charge providing that no extra bedding is required.
  • CANCELLATION AND REFUND POLICY:
    • Full refund, less the deposit as a cancellation fee, if reservations are cancelled 30 days or more prior to guest arrival.
    • NO REFUNDS are given within 29 days of arrival.
    • Please note: Portions of hotel and/or package plan and activities not used by guests due to inclement weather or Acts of God are not transferable and are non-refundable.
  • DEPOSIT POLICY: A deposit is required to confirm a reservation at Mayan Princess Hotel, as per the following terms:
    • Low Season (May.1 – Nov.14): A non-refundable deposit equal to 1 night of your stay
    • High Season (Nov.15 – Apr.30): A non-refundable deposit equal to 2 nights of your stay

Email: [email protected] | Call (in Belize): (501) 226-2778 | Toll Free: 1-800-250-6972

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